OBJECTIVES OF THE ASSESSMENT
The main objective of the project was to assess beneficiary satisfaction with the delivery LDF teachers’ houses project in 25 schools in Lilongwe. To accomplish this, the following specific objectives guided the activities;
• Get feedback from primary education service users on how they perceive the delivery of LDF services under teachers houses scheme
• Determine the levels of satisfaction of the beneficiaries of projects with LDF teachers construction project
Draw best practices and gaps on the implementation of the projects
Enable service providers conduct a self assessment on LDF service under teachers construction project delivery
Provide feedback and opinions for improvement to duty bearers and all key stakeholders in the LDF Mechanism at community and district interface meetings
Planning at office Level
The meetings involved briefing the all the project and supporting staff about the project, share ideas on previous experiences and expected contributions and participation by the staff. During the meetings, MHRY N also discussed the indicators provided by Kalondolondo Programme implementation Unit with the aim of orienting all staff members about the indicators.
Conducting District Technical Team Briefing
MHRYN conducted briefing meeting for the district council LDF technical team to inform them about the project and rally their support. The meetings also helped MHRYN to sample the schools that benefitted from LDF funding in Lilongwe. Initially, the assessment was supposed to target the projects for the 2014 funding. However, it was learnt that the council did not receive any funding for from LDF on teachers houses despite doing all the appraisals. Therefore, the assessment focused on the houses built in 2013. During the 2013 funding, it was revealed that the council built 20 houses and all the 20 houses were assessed and added 5 houses which were built using 2012 LDF funding. Please see annex 1 for list of 25 sampled school teachers’ houses.
Conducting District Executive Committee meeting
The meeting involved key stakeholders at district level including the DPD, DEMs and other Dec members. The aim was to inform them about the project and share ideas on how best to implement the project. The meeting also created a platform form to discuss the indicators and an index of guidelines recommended for use in focus group discussion during community scorecard process. The following index used during the assessment to show how happy and unhappy communities were on the performance of a particular indicator.
1 Very bad
5 Very Good
As one can see in the table above, the scorecard contained a satisfaction index with a scale of 1 – 5. To enable participants understand and associate themselves with the indicators some illustrations representing various moods were used. Please see annex 2 for a sample of a scorecard and indicators with illustrations.
Conducting community mobilization
At community level, MHRYN conducted mobilization meetings with Traditional Authorities (TAs), PEAs and school headmasters. The headmasters then helped to mobilize groups such as School Management Committees (SMCs), Village Development Committee (VDCs), pupils in Chiefs, Members from Parents Teachers Association (PTAs) among others.
Facilitating Community Scorecard
The main strategy used during community scorecard activity was achieved using focus group discussions. Before group discussions, MHRYN facilitators were demonstrating using a sample scorecard to ensure that participants clearly understood the scorecard process for them to do it for themselves during group discussion. After group discussions a consolidated scorecard for each school would be generated. The consolidated scorecards were then used to form the final report to stakeholders.
Conducting Community Interface Meetings
Upon completing the assessment, MHRYN conducted a meeting with the DPWs office to share the results and do scorecard to hear their side. After this meeting, MHRYN organized a community interface meeting to share the findings with the community and to allow people to present further evidence on the findings on both best practices and challenges faced by the projects in their respective schools. The interface meeting was held at Chifeni primary school on 28th October 2014. Among the guests of honours were; the Director of planning and Development (DPD) for Lilongwe and other 4 staff in the public works department, the Kalondolondo staff among others.
Total Number of Participants
The project reached a total number of 577 comprising of 388 males and 189 females comprising of 75 chiefs, 255 members of School Management Committees (SMS and Village Development Committee (VDCs) members, 83 teachers including members from Parents Teachers Association (PTAS) members’ 93 pupils and 73 other stakeholders such as members from the district council, DEM’s office, Payers, Traditional Authorities (TAs) and MHRYN facilitators. The graph below represents the number of participants according to groups and gender.